Privacy Policy

At Chris Cleere Brazilian Jui Jitsu, we are committed to protecting the privacy and personal information of our members, visitors, and anyone using our services. This privacy policy outlines how we collect, use, disclose, and safeguard personal data. By accessing our services or becoming a member, you agree to the practices described in this policy.

  1. Information We Collect:

    • Personal Information: We may collect personal information, including but not limited to names, contact details (address, phone number, email), date of birth, emergency contact information, and relevant health information for the purpose of providing safe and effective training.

    • Payment Information: In the case of transactions, we may collect payment details, such as credit card information or other financial data. However, we do not store payment information ourselves; it is securely processed by our third-party payment processor.

    • Cookies and Analytics: When you visit our website, we may use cookies and similar tracking technologies to collect information about your browsing activity. This information may include your IP address, device type, browser type, pages visited, and time spent on our site. This data helps us enhance user experience and analyse website traffic.

  2. How We Use Your Information:

    • To Provide Services: We use the information collected to offer our training services, manage class schedules, communicate with members, and respond to inquiries or requests.

    • Marketing and Communication: With your consent, we may use your contact information to send promotional emails or newsletters about club updates, events, or special offers.

    • Improve and Personalise: We may use aggregated and anonymised data for statistical analysis and improving our services, website, and member experience.

    • Legal Obligations: We may process personal information to comply with legal requirements, such as tax obligations or responding to legal requests.

  3. Data Security:

    • We employ industry-standard security measures to protect personal information from unauthorised access, disclosure, alteration, or destruction.
    • Access to personal information is restricted to authorised personnel only, and all staff members are trained on data protection and privacy.
  4. Data Sharing and Disclosure:

    • We do not sell, trade, or rent your personal information to third parties for marketing purposes.
    • Personal information may be shared with third-party service providers who assist us in delivering our services, such as payment processors or IT support. These service providers are contractually bound to protect the confidentiality and security of your data.
    • We may disclose personal information if required by law or to protect the rights, property, or safety of our club, members, or others.
  5. Data Retention:

    • We will retain personal information for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law. When data is no longer needed, it will be securely deleted or anonymised.
  6. Your Rights:

    • You have the right to access, correct, update, or request the deletion of your personal information in our records.
    • You may unsubscribe from marketing communications at any time by following the unsubscribe instructions in our emails.
  7. Updates to Privacy Policy:

    • We may update this privacy policy from time to time to reflect changes in our data practices. The revised policy will be posted on our website, and the effective date will be indicated.

If you have any questions or concerns about our privacy practices or wish to exercise your rights, please contact us.

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